“A representative will be with you shortly,” are words that easily push me to the edge of my patience, especially when accompanied with, “Your call is very important to us.” I question the veracity of these phrases because the wait is never short and if my call was really important they would have their representatives immediately available to answer my questions. (Shame on me expecting immediate gratification.) As you can see, patience on phone calls is not an easy thing for me. President Deiter F. Uchtdorf describes impatience as a symptom of selfishness. He further states “It is a trait of the self-absorbed. It arises from the all-too-prevalent condition called ‘center of the universe’ syndrome, which leads people to believe that the world revolves around them and that all others are just supporting cast in the grand theater of mortality in which only they have the starring role.” I obviously have much to learn to fully implement patience. Elder Joseph B. Wirthlin helped me understand the approach I should take. “We should learn to be patient with ourselves. Recognizing our strengths and our weaknesses, we should strive to use good judgment in all of our choices and decisions, make good use of every opportunity, and do our best in every task we undertake. We should not be unduly discouraged nor in despair at any time when we are doing the best we can. Rather, we should be satisfied with our progress even though it may come slowly at times.” I need to celebrate even baby steps towards developing more patience.